Introduction to the Nutrition Department:

The Nutrition Department aims to provide services related to student nutrition, including the provision of three meals: breakfast, lunch, and dinner during the academic year, as well as the provision of pre-dawn and evening meals during the holy month of Ramadan.

In each of the three meals, two types of subsidized meals are provided, and resident students may choose one of the two types of meals for each meal. During lunchtime, non-resident students can also choose one of the two types of subsidized meals. The prices of these meals are classified into two categories: high-cost and moderate-cost, according to the Welfare Fund's circulars.

The employees of this department are responsible for addressing all student nutrition issues, including student enrollment in the nutrition system (in case the student has not successfully enrolled in the system), changing passwords for students in the nutrition system, and providing guidance and assistance in obtaining barcodes in case of absence of student ID cards (nutrition cards). They are actively involved in these fields.

In addition to the employees, other individuals in this department are involved in restaurant services and food distribution.

**Facilities:

**Contact with Employees:

Male Campus

Female Campus

Food Reservation System

Guide for Food Reservation and Recharging Nutrition Cards

Steps:

1. Access the nutrition system (food.qom.ac.ir) through the Google Chrome or Firefox browser.
2. Username: Student ID Number; Password: Student ID Number or National ID Number. (Download the password recovery guide in PDF format)
3. Select the option to increase credit from the nutrition automation page and proceed to increase credit through one of the banking gateways. It should be noted that credit increase is only possible through bank cards that are members ofShetab System(Interbank Exchange Network) and have an online second password and CVV2 code.

Note: The employees of this department do not have a role in resolving credit increase issues.

4. Proceed to reserve food (pay attention when selecting breakfast, lunch, dinner, and public restaurant options).

Reminders:

1. If the system does not accept your username, enter either your student ID or national ID in both fields. Otherwise, contact or visit the Nutrition Department in person.
2. If you do not have access to the food reservation section, you must recharge your dining account.
3. To reserve meals for each day, you must do so 48 hours in advance, and the reservation lockout time for all meals is 2:00 PM two days prior, through the dining website.
4. Meal reservations for Saturdays each week will be disabled at 2:00 PM on the preceding Thursday.
5. Non-resident students are not entitled to breakfast and dinner. The employees of this office have no role in verifying a student's residence status.
6. If you make a food reservation, you can receive your food at the university restaurant by using your student ID card. If you do not have a student ID card due to damage or loss, you can obtain aforget slipfrom the device available at the dining-service kiosk to receive your food.
7. Theforget slipwill incur a penalty, and this amount will be deducted from the student's dining account. Therefore, if there is no balance in the student's dining account, the Dining Services office will not issue a forget slip for the reserved meal, and the student must recharge their dining account.
8. The responsibility for not reserving a meal rests with the student.
9. If you are outside the designated meal distribution times, you cannot receive the reserved meal for that mealtime.
10. If you are in the process of completing your studies and your card is invalidated, refrain from reserving meals in the dining automation system, as the dining system for students will become inactive, and the reserved meals will be void.
11. Exercise caution when making a food reservation, especially in selecting options such as open kiosks and supplementary self-services, as well as breakfast, lunch, and dinner options.
12. New students: Until they receive their student ID card (meal delivery card), these students can make meal reservations in the dining system and receive a barcode for each meal through the forget slip option in their dining system online. In case of any internet-related issues or problems, the new student must go to the Nutrition Department presenting their registration form or course selection document after reserving the meal, using the dining automation system, which should be done by the student themselves 48 hours in advance.
13. Public restaurant: Those who make food reservations in the open kiosks are eligible for a subsidy (as approved by the executive board).
14. There is no food transfer between the restaurants, and students are required to collect their reserved meals from the respective location.
15. Meal reservations are available in one of the locations.
16. The employees of this Department oversee the activities of contractors and address student issues upon accessing the website.

Settlement of Dining Account:

1. Upon graduation, students should submit their dining account settlement request to the Alumni Office located in the Main Building. For other cases such as withdrawal or expulsion, the request should be submitted to the Reception Office in the Main Building. Afterward, the settlement account link will be activated for the dining office.
2. If a student has made food reservations in the dining system, it is necessary to cancel all their reservations for all meal times before settling their account.
   Note: If the settlement account link is activated for a student, there is no need for the student to visit the dining office. In case of any potential delay, please contact 32103466 for male students and 32103750 for female students.

Complementary Restaurant:

To avail yourselves of the meals in this restaurant, you can receive your food based on the subsidy provided by the university. The price difference will be paid at the time of reserving the food on the dining website. It should be noted that the dining office bears no responsibility for providing food from complementary and public restaurants, or even the main student restaurant, if the food is not collected within the designated time determined by the university. To reserve food, please visit the "Complementary Restaurant" menu on the website food.qom.ac.ir.

Student Buffets: